About The Toffee Store

Dedicated to Decadence and Excellence

The Toffee Store

Founded shortly after owner Heidi Paterson experienced low blood sugar while driving and found safety in a Heath bar, prompting her to perfect her own gourmet toffee recipe — The Toffee Shop has been delivering pure, elegantly packaged gourmet toffee since 2009.

Because we specialize in customized corporate gifts, guest favors, and artisan gift boxes, there’s no customization we can’t bring to life. From custom labels and notecards to custom combinations of toffee varieties, our attention to detail ensures your gifting experience is seamless, memorable, and delicious.

Heidi Paterson

PNC Bank 2016 Pinnacle Awards: Business Woman of the Year / Rochester Chamber of Commerce

Welcome. I’m Heidi, and I have a personal mission in my life: to bring joy to others as an example of pure love and to be a conduit of God’s love for us all.

I started The Toffee Shop shortly after a church holiday cookie sale, largely encouraged by those who indulged but also by my closest friend, spiritual guide, and mentor. Though she is no longer with us, she is still a large part of my daily life as I continue to find inspiration from fondly remembered conversations.

Since 2009 I’ve had the pleasure of bringing happiness and joy to others, helping foster human relationships and connections. The happiness spread by a gift of toffee is one of the best parts of my day — knowing they’ll be hooked once someone tries my toffee is a delightful bonus!

As a former MIOSHA and safety trainer, I adhere to industry safety standards. I also rely on my prior career experience in Human Resources to ensure our toffee is created in a genuinely positive environment where my staff is treated with the perks and generosity their hard work so deserves. I welcome you to read more about my team of excellence below.

heidi-signature

#TeamToffee

Donald P. / aka Don/Dad

Delivery Driver

Favorite Toffee: Signature; but I love them all!
Favorite Reason to Gift: I enjoy surprising people on Christmas and Birthdays.

I deliver elegantly wrapped joy! As the “delivery guy” for The Toffee Shop, I make personal and general deliveries in addition to supply pick-ups. My favorite part of my role is seeing people light up when they know what I have for them. Even when I’m not out delivering the world’s best toffee, I’m on the go! I love to take walks and talk over coffee. I’m also often on the road taking day trips to exciting places to visit and eat with a group of “old guys” who refuse to be “old guys.”

Gauri R.

Business Development Strategist

Favorite Toffee: Enrobed
Favorite Reason to Gift: Christmas! My Secret Santa game is “on point” 😉

As the Business Development Strategist at The Toffee Store, I work on our website’s functionality, search engine optimization, and analytics. I love how much I get to learn on the job, and I am passionate about brainstorming ideas for better serving our valued customers! You might find me on the lacrosse field or playing the piano and flute when I’m not making our website shine.

Marissa M.

Marketing Assistant

Favorite Toffee: Mocha
Favorite Reason to Gift: Christmas is my favorite time to decorate AND give!

I’m Marissa, and I was lucky enough to be referred to The Toffee Shop by my school. As the marketing assistant, I create social media posts that help us stay connected to our customers. Be sure to follow us on Facebook and Instagram to see my work in action! I love how creative I can get with posts! When I’m not keeping us in the social media spotlight, I also enjoy participating in track and field!

Tessa C.

Graphic Designer

Favorite Toffee: Signature – you can’t go wrong with classics!
Favorite Reason to Gift: I love the personal sentiment of gifting for birthdays.

I’m Tessa, and I’ve been handling graphic design at The Toffee Shop since May 2022. My role includes brochure design and social media content. I love the creative freedom my position has and am excited to be able to learn new skills while I build on what I’ve mastered. When I’m not creating design magic, I play piano in my school’s jazz band and am an involved member of the student council there.

Jo Ann H.

Confectioner

Favorite Toffee: Enrobed for gifting, Signature for indulging!
Favorite Reason to Gift: I love to gift during the holidays. I also like to share the joy of giving with hostess and year-round thank-you gifts.

I met Heidi through a women’s business group and started working with her at The Toffee Shop in 2020. From working in our kitchen, packing, shipping, or even creating training materials and managing inventories. With such a variety of things to learn and do, I’m never bored, and I love it! I stay busy gardening and enjoy adventurous travel when I’m not in the kitchen or warehouse.

Laura M.

Confectioner

Favorite Toffee: Enrobed and Mocha
Favorite Reason to Gift: Christmas is my favorite time to give, gift, and connect with my family.

I’ve been making, packing, and shipping deliciousness from The Toffee Store since 2016, when Hedi invited me to work with her as a super awesome candy maker. I have learned so much in my years here. I enjoy playing with my kids when I’m not making amazing things happen here. Sometimes I like to take trips with my family. I also collect paintings of clowns and play the alpenhorn. Only two are true – take your best guess!

MaryAnn S.

Confectioner

Favorite Toffee: Birthday Suit
Favorite Reason to Gift: I love to give any time it feels right!

My cousin referred me to The Toffee Shop in early 2022, and I was happy to join the team! I help out anywhere needed from kitchen to customer order assembly. My favorite part of my role here is the gratification of seeing a product from start to delivery! When I am not helping spread the joy of toffee, I also enjoy kayaking, and participating in charitable activities; I’m an avid volunteer!

Marissa Kester

Confectioner

Favorite Toffee: Mocha

Hobbies:  I love movies, especially Camp Rock and Mama Mia.

What brought you to the Toffee Store?  Heidi came to Dutton Farms and found out about the outplacement program and I wanted to work here because I like toffee. My Mom, Tammi, is going to work here too because she likes to work in small businesses to make a difference.

Tamara Hoeppner

Confectioner

Favorite Toffee: Signature

Hobbies: I love to bake, do puzzles and hike.

What brought you to the toffee store? I was referred by a friend of mine at Dutton Farms (a farm for disabled adults to work and be outplaced in the community and my son, Devin, is a part of that program).  I’m free when my son is ‘at work’, wanted a purpose, and it sounded like fun!