About The Toffee Store
Dedicated to Decadence and Excellence
The Toffee Store
Founded shortly after owner Heidi Paterson experienced low blood sugar while driving and found safety in a Heath bar, prompting her to perfect her own gourmet toffee recipe — The Toffee Shop has been delivering pure, elegantly packaged gourmet toffee since 2009.
Because we specialize in customized corporate gifts, guest favors, and artisan gift boxes, there’s no customization we can’t bring to life. From custom labels and notecards to custom combinations of toffee varieties, our attention to detail ensures your gifting experience is seamless, memorable, and delicious.
Check out our 12 minute feature on the Good Neighbor Podcast – available on web, spotify, and apple podcasts – to learn more about The Toffee Store.
Heidi Paterson
PNC Bank 2016 Pinnacle Awards: Business Woman of the Year / Rochester Chamber of Commerce
Welcome. I’m Heidi, and I have a personal mission in my life: to bring joy to others as an example of pure love and to be a conduit of God’s love for us all.
I started The Toffee Store shortly after a church holiday cookie sale, largely encouraged by those who indulged but also by my closest friend, spiritual guide, and mentor. Though she is no longer with us, she is still a large part of my daily life as I continue to find inspiration from fondly remembered conversations.
Since 2009 I’ve had the pleasure of bringing happiness and joy to others, helping foster human relationships and connections. The happiness spread by a gift of toffee is one of the best parts of my day — knowing they’ll be hooked once someone tries my toffee is a delightful bonus!
As a former MIOSHA and safety trainer, I adhere to industry safety standards. I also rely on my prior career experience in Human Resources to ensure our toffee is created in a genuinely positive environment where my staff is treated with the perks and generosity their hard work so deserves. I welcome you to read more about my team of excellence below.
#TeamToffee
Bridget
Operations Strategist
I’m Bridget – a recent retiree who is finding great ways to fill my time. I’m an active volunteer and I love estate sales, upcycling and gardening, and the great outdoors.
I met Heidi while purchasing the most delicious toffee ever. I love to support local small businesses. Now I am having a blast with a great team working at the Toffee Store. !
Donald P. / aka Don/Dad
Delivery Driver
I’m Don and my favorite Toffee is Signature, but I love them all! I deliver elegantly wrapped joy! As the “delivery guy” for The Toffee Store, I make personal and general deliveries in addition to supply pick-ups. My favorite part of my role is seeing people light up when they know what I have for them. Even when I’m not out delivering the world’s best toffee, I’m on the go! I love to take walks and talk over coffee. I’m also often on the road taking day trips to exciting places to visit and eat with a group of “old guys” who refuse to be “old guys.” My favorite toffee is signature, but I love them all!
Jo Ann H.
Financial Analyst
I’m Jo Ann, and my favorite Toffee is Enrobed for gifting, Signature for indulging! I met Heidi through a women’s business group and started working with her at The Toffee Store in 2020. From working in our kitchen, packing, shipping, or even creating training materials and managing inventories. With such a variety of things to learn and do, I’m never bored, and I love it! I stay busy gardening and enjoy adventurous travel when I’m not in the kitchen or warehouse.
Julie H.
Toffee Production/Order Processing/Shipping
I’m Julie and I met Heidi through networking & joined The Toffee Store to learn more about her business. Anyone who knows me knows I have a ton of energy so why not join her team making & packaging the best Toffee ever! I also love spending time in the outdoors, on the beach, and with my pup!
Laura M.
Toffee Production/Order Processing/Shipping
My name is Laura and my favorite Toffees are Enrobed and Mocha. I’ve been making, packing, and shipping deliciousness from The Toffee Store since 2016, when Heidi invited me to work with her as a super awesome candy maker. I have learned so much in my years here. I enjoy playing with my kids when I’m not making amazing things happen here. Sometimes I like to take trips with my family. I also collect paintings of clowns and play the alpenhorn. Only two are true – take your best guess!
MaryAnn S.
Toffee Production/Order Processing/Shipping
I’m MaryAnn and my favorite Toffee is the classic Birthday Suit. My cousin referred me to The Toffee Store in early 2022, and I was happy to join the team! I help out anywhere needed from kitchen to customer order assembly. My favorite part of my role here is the gratification of seeing a product from start to delivery! When I am not helping spread the joy of toffee, I also enjoy kayaking, and participating in charitable activities; I’m an avid volunteer!
Savannah F.
Toffee Production/Order Processing/Shipping
Hey, my name is Savannah. I’m going into my senior year of High School. I was referred to work at The Toffee Store by my school. I plan on studying business in college, so I love learning as much as I can about the business world. I also love to golf and cook meals for my family. I’m always up for new opportunities and learning experiences!
Stephanie S.
Business Development/Client Communications
My name is Stephanie, I’m 36 years old and have one wonderful 8-year-old son. I absolutely love working for The Toffee Store because of the fun and creative environment. It’s a blessing to be able to contribute my skills to a local, small business. I’m looking forward to seeing our future growth and positive impact on our city!
Tessa C.
Digital Media Manager
My name is Tessa and my favorite Toffee is Cherry Birthday. I’m fortunate to have been working at The Toffee Store since May of 2022. So far I have created brochures, edited website content, managed and created social media content, and taken and edited product photography in addition to producing Toffee orders. I love the creative freedom my position allows and am excited to learn new skills!
Gauri R.
Business Development Strategist
I’m Gauri, and my favorite Toffee is Enrobed. As the Business Development Strategist at The Toffee Store, I work on our website’s functionality, search engine optimization, and analytics. I love how much I get to learn on the job, and I am passionate about brainstorming ideas for better serving our valued customers! You might find me on the lacrosse field or playing the piano and flute when I’m not making our website shine. I graduated high school in 2023 and am now off to study at the University of Michigan!
Marissa M.
Marketing Assistant
I’m Marissa, and my favorite Toffee is Mocha. I was lucky enough to be referred to The Toffee Store by my school. As the marketing assistant, I create social media posts that help us stay connected to our customers. Be sure to follow us on Facebook and Instagram to see my work in action! I love how creative I can get with posts! When I’m not keeping us in the social media spotlight, I also enjoy participating in track and field! I graduated high school in 2023 and am now off to study at Michigan State University!
Gabrielle S.
Toffee Production/Order Processing/Shipping
My name is Gabrielle and I came to work at The Toffee Store because I love Toffee and wanted to learn more about the business world. I am going to be a Sophomore in high school in the fall of 2023 and I love to play tennis and ski in the winter.